Question 1

What areas of South Florida do you serve?

Accepted Answer

We serve all of Miami-Dade, Broward, and Palm Beach counties — Miami, Hialeah, Doral, Coral Gables, Fort Lauderdale, Hollywood, Miramar, Pembroke Pines, West Palm Beach, Boca Raton, and more.

Question 2

How quickly can you respond to IT emergencies?

Accepted Answer

We aim for a 24-hour response on all service requests. For existing clients on a maintenance agreement, we prioritize emergency calls and can often respond within hours, either remotely or on-site.

Question 3

Do you offer ongoing service contracts or one-time projects?

Accepted Answer

Both. We handle one-time installations and projects, and also offer monthly and annual maintenance agreements for IT support, camera system monitoring, and website maintenance.

Question 4

What camera brands do you install and support?

Accepted Answer

We work with Hikvision, Axis, Lorex, and Hanwha. For networking equipment, we deploy Cisco and Ubiquiti switches and access points.

Question 5

How long does a typical CCTV installation take?

Accepted Answer

Most residential systems (4-8 cameras) are installed within a single day. Commercial systems of 16-32 cameras typically take 2-3 days including cable runs, NVR configuration, and client walkthrough.

Question 6

Can you redesign or migrate my existing website?

Accepted Answer

Absolutely. We redesign existing sites, migrate platforms (WordPress, Squarespace, Wix), and optimize sites for SEO. We start with an audit and deliver a faster, more modern version.

Question 7

Do you handle both new construction cabling and existing buildings?

Accepted Answer

Yes. For new construction we coordinate during the rough-in phase. For existing buildings we plan routes to minimize disruption and document all runs and label every port.

Serving all of South Florida

Miami

Fort Lauderdale

Boca Raton

Doral

Pembroke Pines

Miramar

Hialeah

Hollywood

West Palm Beach

Full coverage across 3 counties

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